Legal
Privacy policy
Last updated October 18, 2026. This policy explains what information HTL 365 LLC ("HTL 365", "we") collects through htl365.com and how we use it.
Information we collect
- Information you give us: name, email, phone number, company, ZIP code, number of devices, preferred dates and any details you include when you fill out a form, book a meeting, call or email us.
- Usage information: pages visited, referring site, device and browser type and approximate location (city level), collected through analytics tools.
- Campaign information: if you arrive from an ad or link with tracking tags (UTM parameters), we record which campaign brought you here.
How we use it
- To respond to your request, prepare quotes, schedule assessments and pickups, and provide our services.
- To send service-related messages, such as appointment confirmations and reminders.
- To understand how the website is used and improve it.
- To protect the website and our business from fraud and abuse, and to meet legal obligations.
We do not sell or rent your personal information.
Text messages
If you give us your mobile number and agree to receive text messages, we use it only to communicate about your request or our services. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Mobile numbers and text messaging consent are not shared with third parties or affiliates for their marketing purposes.
Who we share it with
We share information only with service providers that help us run our business, under their own privacy and security commitments:
- GoHighLevel for forms, scheduling, email and text messages.
- Google Analytics and Cloudflare Web Analytics for website analytics.
- Cloudflare for website hosting and security.
We may also disclose information if required by law or to protect our rights, or as part of a merger or sale of the business.
Cookies and analytics
Google Analytics uses cookies to measure visits. Cloudflare Web Analytics does not use cookies. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with Google's browser add-on.
How long we keep it
We keep contact and request information as long as needed to respond to you, provide services and meet legal, tax and record-keeping requirements, then delete or anonymize it.
Security
We protect information with access controls, multi-factor authentication and encryption in transit. No system is perfectly secure, so please don't send passwords or highly sensitive data through website forms.
Devices and data we handle for clients
Data on devices you give us for data destruction, and data we access while providing IT services, is handled under your service agreement and our chain-of-custody procedures, not this website policy.
Your choices
You can ask us to access, correct or delete the personal information you submitted through this website, or to stop contacting you. Email [email protected] or call 832-582-1668.
Children
This website is intended for businesses and is not directed to children under 13. We do not knowingly collect their information.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact
HTL 365 LLC · Houston, Texas · [email protected] · 832-582-1668